Privacy Policy
Effective Date: 2025-03-07
Last Updated: 2025-03-07
1. Introduction Welcome to Kwek Chat ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.
By using Kwek Chat, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect We collect different types of information to improve our services and provide a better user experience. This may include:
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Personal Information:
- Name
- Email Address
- Phone Number
- Profile Picture (if uploaded by the user)
- Date of Birth (if provided)
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Usage Data:
- Chat messages (end-to-end encrypted)
- IP address
- Device information (model, OS version, browser type)
- Log data (e.g., login times, feature usage)
-
Location Information:
- Approximate location (only if location services are enabled)
-
Cookies and Tracking Technologies:
- Session cookies
- Analytical tracking data (e.g., app performance, errors)
3. How We Use Your Information We use the collected information to:
- Provide and maintain the Kwek Chat app
- Enable communication between users
- Improve app features and security
- Verify user identity and prevent fraud
- Comply with legal obligations
- Send notifications and service updates (you may opt out of these communications)
- Provide customer support
4. Sharing and Disclosure of Information We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:
- With Service Providers: We may share information with third-party vendors who help us operate the app (e.g., cloud hosting, analytics, payment processors).
- Legal Compliance: If required by law, we may disclose information to law enforcement or regulatory authorities.
- Business Transfers: If Kwek Chat is involved in a merger, acquisition, or sale, your data may be transferred to the new entity.
- With Your Consent: If you give us explicit permission, we may share your information for specific purposes.
5. Data Security We take reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- End-to-end encryption for chat messages
- Secure authentication methods
- Regular security audits
- Data access control
However, no data transmission over the internet can be guaranteed as 100% secure. We encourage users to take necessary precautions while using our services.
6. Your Rights and Choices Depending on your location, you may have the following rights regarding your personal data:
- Access and Correction: You can review and update your personal data in the app settings.
- Data Deletion: You can request deletion of your account and associated data.
- Opt-out of Marketing Communications: You can unsubscribe from promotional emails and notifications.
- Restrict Processing: You may have the right to limit how we use your data.
- Data Portability: You can request a copy of your data in a structured format.
To exercise any of these rights, contact us at [Insert Support Email].
7. Third-Party Services Kwek Chat may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
8. Children's Privacy Kwek Chat is not intended for users under the age of 13 (or the minimum age required by law in your country). We do not knowingly collect personal data from children. If we become aware of such data collection, we will take appropriate steps to delete it.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us If you have any questions about this Privacy Policy, please contact us at:
iBAS Software
3 Ave Chateau du Loir, 92400 Courbevoie, France
Email: privacy@ibasuite.com
11. Governing Law This Privacy Policy shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.
Thank you for using Kwek Chat!