Privacy Policy

1. Introduction

IBAS SOFTWARE FR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications:

• Balut Ville - Balut scoring and game tracking application
• Kwek Chat - Messaging and communication application
• AFAM - Social networking application

By using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide when using our apps:

• Account Information: Name, email address, username, password, and profile picture
• Profile Data: Bio, preferences, and other profile details you choose to share
• User Content: Messages, posts, comments, game scores, and other content you create
• Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

When you use our apps, we may automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, time spent, interactions, and navigation patterns
• Log Data: IP address, access times, crash reports, and error logs
• Location Data: General location based on IP address (precise location only with your consent)

2.3 Information from Third Parties

We may receive information from:

• Social media platforms if you choose to link your accounts
• Analytics providers and advertising partners
• Other users who share content involving you

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our applications
• Create and manage your account
• Process and complete transactions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze usage trends and preferences
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share information when you give us explicit permission to do so.

4.2 Service Providers

We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, analytics, customer service, and marketing assistance.

4.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred.

4.5 Protection of Rights

We may disclose information to protect the rights, property, and safety of IBAS SOFTWARE FR, our users, or the public.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for up to 30 days after deletion request
• Transaction Records: Retained for up to 7 years for tax and accounting purposes
• Usage Analytics: Retained in anonymized form indefinitely for service improvement
• Backup Data: May persist in encrypted backups for up to 90 days

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@ibasuite.com or visit our Data Deletion Request page.

8. Children's Privacy

Our applications are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@ibasuite.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.

10. Third-Party Links and Services

Our applications may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: